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Legal terms for India access

This page explains how d60 handles legal requests, account records, consent records and access checks for India.

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d60 Legal terms for India access
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Where to send legal requests

If you need a copy of a notice, want to correct a record or want us to check a legal restriction on your account, send the request through the channels listed in…

Email desk Use the email address shown in your account area for legal notices, correction requests and record questions. Add your registered name, the relevant page or transaction reference and any deadline you need us to respect so we can route it correctly.
Account form Open the form inside your account area when you need a change, deletion request or copy of stored data. It helps us verify the request against the login record and reply through the same channel after checks.
Postal route If a written notice works better for you, use the postal address listed with your account details. Include the same identification points so we can match the letter to the right record and keep the response traceable.
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Cookies, records and access checks

We keep legal records only as long as we need them for access checks, dispute handling, tax work or security controls, then we trim or anonymise them.

Data handling

Your request is matched against the account name, device trail and any payment reference on file. We only use those details to verify the request, settle the legal question and keep a traceable record of what we changed.

Cookies

Cookie data helps us keep you signed in, remember consent choices and spot unusual access. If you clear cookies, some saved preferences disappear, but the account record and legal notices remain tied to the registered profile.

Account security

Login checks, device signals and one-time verification help us stop unauthorised changes to legal settings. If something looks wrong, we may pause the request until the holder confirms it from the registered channel.

Retention

We hold only the record types needed for tax, audit, dispute and fraud checks, then remove or anonymise them when the retention period ends. If a law asks for longer storage, we keep the minimum required.

Contact path

For legal questions, use the contact route in your account area so we can link the message to the right record. Add dates, names and transaction references, and we will answer through the same channel where possible.

Change requests

If you want us to correct, restrict or delete a record, tell us exactly what should change and why. We will check the request against the account file, then act when the law and the record status allow it.

Legal questions and answers

These questions cover access, correction, retention and contact routes for India. If a request depends on local law, we say so clearly and act only where the request is allowed. When a matter involves deposits, withdrawals or identity checks, we may ask for the matching UPI, Paytm or PhonePe record before we change anything.

Write from the registered account and ask for the record copy you need. Include the date range and the page or transaction reference, and we will match it against our file before sending a response.

Yes, if the request matches the account holder and local law allows the change. Tell us exactly what is wrong, what the correct detail should be and why the current entry no longer fits.

We keep them only as long as needed for dispute handling, tax work, fraud checks and account security. After that period, we remove or anonymise what we no longer need, unless a law requires storage for longer.

Cookies help us keep the session active, remember consent choices and record that you have seen the legal text. They do not replace account verification when you send a change request.

We process it only where local law permits and only after we verify the registered account holder. If the rule set changes, we follow the rule that applies to your account in India.

Use the email, form or postal route shown in your account area. Add your registered name, the relevant reference and any time limit so we can sort the notice without extra back-and-forth.

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