Reference

Terms and Conditions at d60

Before you open your account and explore the lobby, these terms set out exactly what you agree to when you use d60 — from how your account is…

Applies to all Indian accountsGoverns deposits via UPI, Paytm, PhonePeSets out your rights and our obligationsEffective from account openingSubject to local law

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What These Terms Cover for You

d60 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern the entire relationship between you and d60, covering account registration, wallet activity, game participation, and any promotional offers currently running. They apply wherever local law permits access to our platform. Deposits and withdrawals processed via UPI, Paytm, or PhonePe are subject to the

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payment conditions set out in Section 4 of this document. We may update these terms when regulations change or when we introduce new services; we will notify you by email or an in-account message at least seven days before any material change takes effect. Continuing to
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use your account after that period means you accept the revised terms. If any clause is found unenforceable under applicable Indian law, the remaining clauses continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear or you believe your rights under them have not been met, our support team is available around the clock to help you get a…

Live Chat Our live chat is open around the clock. Start a conversation directly from your account dashboard and a support agent will respond within two minutes to address any terms-related query.

Email Support Send a detailed message to our terms and compliance address. We aim to reply within 24 hours with a written response you can reference if the matter needs further escalation.

Help Centre Our account help centre hosts the current version of every policy document. You can download a PDF of the terms, check the version date, and compare it against previous editions at any time.

HOW WE OPERATE

Data, Security and Account Handling

d60 holds your account data only for as long as required by the applicable legal framework and our internal data-retention schedule.

Data Storage

Your personal details, transaction history, and login records are stored on encrypted servers. We do not share this data with third parties for marketing purposes, and you can request a full data export at any time through your account settings.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page load speed. You can manage cookie preferences from the footer of any page; disabling analytics cookies does not affect your account access or wallet functions.

Account Security

Every account is protected by two-factor authentication via your registered mobile number. If we detect a login from an unrecognised device, we hold the session and send a verification code to your number before granting access.

Data Retention

We keep account records for the period required under applicable financial regulations. Once that period expires and your account is closed, personal data is deleted from live systems within 30 days and from backups within 90 days.

Rights Requests

You have the right to access, correct, or request deletion of your personal data. Submit a rights request from your account settings or by emailing our compliance team; we will confirm receipt within 48 hours and resolve it within 14 days.

Dispute Resolution

If you disagree with a terms-based decision — such as a transaction hold or an account restriction — you can file a formal dispute. Our compliance team reviews every dispute independently and responds in writing within five business days.

Common Questions About d60 Terms

These answers cover the terms questions we receive most often from Indian account holders. If your question is not listed here, live chat or email will get you a direct response tied to your specific account situation.

The terms apply from the moment you complete account registration. By opening an account you confirm you have read and accepted the current version. A dated copy is always available in your account dashboard under the Policy Documents tab.

We can update the terms when required by law or when we introduce new services. We will notify you at least seven days in advance. If you do not accept the changes, you must close your account before the effective date to avoid being bound by the revision.

Any clause found unenforceable in the relevant jurisdiction is severed from the agreement. The remaining clauses continue in full force. We will replace an unenforceable clause with the nearest enforceable equivalent that preserves the original intent.

Transactions via UPI, PhonePe, and Paytm are subject to the payment conditions in Section 4 of these terms. Processing times, reversal rights, and dispute procedures for each method are described there in full, alongside our maximum processing windows.

Go to your account settings and choose Data Rights, or email our compliance address. We confirm receipt within 48 hours. Access requests are fulfilled within 14 days; deletion requests within 30 days, subject to any legal retention obligations that apply to your account.

If your account is restricted under these terms, we will tell you why in writing within 24 hours. You have the right to file a formal dispute. Our compliance team reviews it independently and gives you a written outcome within five business days.

Contact us via live chat or email our compliance team with your account ID and a description of the issue. We treat any terms-related complaint as a formal matter and provide a written resolution that you can reference for any further escalation.

Terms and Conditions at d60

Reach Us About These Terms

Data, Security and Account Handling

Data Storage

Cookie Policy

Account Security

Data Retention

Rights Requests

Dispute Resolution

Common Questions About d60 Terms

01 When do these terms apply to my account?

02 Can d60 change the terms without my consent?

03 What happens if a clause in the terms is unenforceable under Indian law?

04 How do the terms handle payments made via UPI or PhonePe?

05 How do I request access to or deletion of my personal data?

06 What rights do I have if my account is restricted?

07 Who do I contact if I believe the terms have been applied incorrectly?

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