Reference

Privacy Policy for Your d60 Account

At d60, we take the handling of your personal data seriously — what we collect, why we collect it, and how long we hold it are all set…

Account Data ProtectionUPI & Paytm PrivacyRight to Access Your DataCookie ControlsData Deletion Requests
d60 Privacy Policy for Your d60 Account
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is handled, want to request a copy of what we hold, or need to raise a concern, our privacy support team is available…

Live Chat Start a live chat directly on d60.club any time of day. Our support agents can handle basic privacy queries on the spot and escalate data requests to the privacy team within one business day.
Email Support Send your data access or deletion request to our privacy email address found in the footer of d60.club. We acknowledge all email queries within 24 hours and resolve privacy requests within 72 hours.
In-App Form Log into your account, navigate to Settings, and submit a privacy request through the dedicated form. This route automatically tags your request to your account, making verification faster and resolution quicker.
DATA HANDLING PRACTICES

How d60 Protects and Manages Your Information

Every data-handling decision at d60 is made with your account security and privacy in mind.

Data Collection

We collect only the data needed to run your account — name, contact details, payment identifiers like your UPI handle or Paytm number, and device information. We do not collect data beyond what is necessary for account operation and fraud prevention.

Cookie Policy

d60.club uses essential cookies to keep your session active and optional analytics cookies to understand how pages are used. You can manage cookie preferences from the cookie banner shown on your first visit or from your browser settings at any time.

Account Security

Your account data is protected using TLS encryption in transit and AES-256 encryption at rest. Access to personal records is restricted to authorised personnel only, and all internal access is logged and audited on a regular basis.

Retention Schedule

Transaction data linked to UPI, Paytm or PhonePe payments is retained for the period required under applicable financial record-keeping rules. Non-essential profile data is deleted within 30 days of a verified deletion request from the account holder.

Your Rights

You have the right to access a copy of your personal data, correct inaccuracies, request deletion where no legal retention obligation applies, and withdraw consent for marketing communications. All requests are handled through our support channels listed on this page.

Third-Party Sharing

We share data only with service providers necessary to operate the platform — payment processors, identity verification services, and fraud-detection partners. Each third party is contractually bound to process your data solely for the purpose we specify.

Frequently Asked Questions About Your Privacy

These questions cover the most common things our account holders ask about data collection, storage, access rights and how to make changes. If your question is not here, our support team can help directly through live chat or email.

We collect your name, email address, mobile number, date of birth for verification, and the payment identifiers you use — such as your UPI handle, Paytm-linked number, or PhonePe account. Device and browser data is also collected automatically for security purposes.

We share your data only with partners who help us run the platform — payment processors, KYC verification providers, and fraud-prevention services. We do not sell your personal data. Every third-party partner operates under a data-processing agreement with us.

Log in to your d60.club account and submit a data access request through Settings, or email our privacy team directly. We will compile and send you a copy of your personal data within 30 days of verifying your identity.

Yes. Submit a deletion request via the in-app form or email. We will delete non-essential data within 30 days. Transaction records may be retained for the period required under financial regulations, after which they are permanently erased.

Your UPI handle or Paytm number is used solely to process deposits and withdrawals. We do not store full payment credentials on our servers. Transaction records are retained only for the duration required by applicable financial record-keeping rules.

Use the cookie preference banner shown on your first visit to accept or decline optional cookies. You can also update your choices at any time through your browser settings. Disabling analytics cookies does not affect your ability to use your account.

Reach our privacy team via live chat on d60.club, the in-app support form in Settings, or by email at the address in our site footer. We acknowledge all privacy concerns within 24 hours and aim to resolve them within 72 hours of receipt.